FAQs

Copyright

All rights, including copyright, for this website are owned by Michael Ibbotson (Ibbotson Studios Ltd). Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of the artist.

How is my payment handled?

Payments are taken through PayPal in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. I do not store any of your debit/credit card details.

I have placed my order, how soon will I receive my artwork?

Most orders will be packed and shipped within 5 working days. Within the UK, artworks will be sent by Royal Mail, Parcel Force or courier depending on size and weight.  Most UK deliveries arrive within 2 days from time of shipping. Please allow 7 working days in total. If you need delivery by a specific date, please contact me first to make sure it can reach you in time.

Shipping

We ship using Royal Mail, Parcelforce and DPD. All deliveries are tracked, insured and signed for. Prices include free packing and delivery to the UK mainland. For shipping elsewhere please contact me to arrange this.

Can I collect my artwork from your studio?

Yes, I am happy for you to do this, please just let me know. We are 12 miles northwest of Oxford.

Can you ship internationally?

Yes, I can arrange delivery to most countries, although it will take longer to arrive depending on your location. Message me with your details and the piece that interests you and I can give you shipping options and costs. For overseas sales there may be import taxes / customs charges. These are the liability of the purchaser. Please check any additional charges before purchase as we have no control over these charges and accept no responsibility for any additional charges.

Newsletter

By providing your email, you consent to receive emails from me. I will use the information you provide on this form to provide updates about my practice, artworks, exhibitions etc.

Ensuring that our newsletters reach the right audience is crucial. If you prefer not to receive updates, please email me and I’ll promptly remove you from the mailing list and delete all details held. I do not share information with anyone else.

Get in touch

Instagram has become the place where I share work in progress, new collections, thoughts and process. It is the best place to look if you are interested in new developments and updates! You are also more than welcome to contact me if you have any enquiries using the form here.

Thank you for your interest in my work.